At DI Express we invest in technology solutions that help improve service and control costs for our customer every step of the way – from order entry to delivery. We are continuously engaged in process improvement across all aspects of our business based directly on feedback from our customers and their very specific delivery and logistics needs – including software integration with their own systems. Some of the basic technology features DI Express provides all customers include: secure, easy-to-use online order entry with multi-user access, real-time tracking and email confirmations via two-way data platform, electronic signature capture, customizable reporting functions and GPS driver tracking. In addition, our in-house tech staff is highly experienced in working with customers large and small to integrate their web service systems with DI Express to create rapid order entry for faster, more efficient shipping preparation and billing capture.
At DI Express, we’re committed to delivering excellence without excuses – and we’ll back it up with our 100% service guarantee. We’re also dedicated to working collaboratively – with our customers and our employees – to create innovative and practical solutions. We are proud of our reputation for genuine, hands-on customer service and for our ability to offer customized Same-Day and Next-Day solutions for our customers – not either or, but both. and we’re committed to incorporating those technology solutions into our operations that help make our customers’ lives easier while keeping their shipping costs within budget.