We Deliver Customer Satisfaction
Everyone at ACC is happy when your package is picked up and delivered on time—every time. It's our job to make your job easier. But sometimes things can go wrong and if they do, that's when our service guarantee kicks in. Every time.* If your package is delivered late, just request a credit or refund of your shipping charges through our Customer Service department—and it's done, with a smile.
To receive a refund or credit,
or fax to 949.250.0085
and we'll take care of it from there!
* ACC guarantees delivery of all packages within 15 minutes of the published or quoted delivery time. Refunds/credits will not be issued for service delays due to incorrect addresses, refused or undeliverable packages, for loss, damage, or delay caused by events we cannot control.This guarantee does not apply to non-trackable bulk mail or On-Demand Specials. See our Terms and Conditions for complete details.